Mozambique: Enhancing Municipal Revenues to Improve Service Delivery

Key Contact
Uri Raich
Start Date
End Date
Funding Amount
$ 47,771
Knowledge-providing Countries
Knowledge-receiving Countries


What was the objective of the South-South exchange? : With the largest urban population in Mozambique, the capital city Maputo faces a continuous demand for municipal services. The city is aware that it must increase its own sources of revenue to ensure that services are provided in a sustainable manner. A primary challenge for Maputo has been to improve its tax base by continuously updating and expand­ing the property cadaster (registry of taxpayers). The twin-city exchange with Brazilian counterparts therefore focused on strengthening capacity to improve municipal tax collection and raise the rev­enues required for financing increased coverage and quality of municipal services, mainly in low-income periurban areas. Visits to Brazil by Maputo Municipal Council officials stimulated interest in learning from the experience of Brazilian municipalities in revenue administration.

What has happened so far?

In September 2012, Maputo Municipal Council officials and technicians traveled to the State of Parana in Brazil to meet officials of the state gov­ernment and to visit two municipalities with similar characteristics and challenges. Brazilian officials from Paranacidade visited Maputo on four subse­quent occasions to provide on-the-job training and technical assistance. Through joint fieldwork, the methodology used in Brazil was refined and adapted to the reality in Maputo. After six months of coop­eration with Paranacidade, in March 2013 Maputo Municipal Council implemented piloted fieldwork with 30 interns to test the new methodology on the rapid expansion of the property cadaster. After a positive experience, the exercise was repeated with 60 mid-level technicians from July to October 2013. Monitoring primarily came through regular progress updates and assistance via e-mail and videoconfer­encing. Overall, the program benefited 80 municipal employees, including 17 technicians and municipal staff of the Department of Revenue, and 60 mid-level technicians in charge of fieldwork.

What results have been achieved?

There is now a positive trend in property tax col­lection in Maputo. As a result of this cooperation, Maputo Municipal Council has managed to reach all its yearly targets agreed in the Bank-financed Mu­nicipal Development Program that set up an overall increase of 300 percent through the five years of program implementation (2011-2015). Going forward the Council is committed to making property taxes the main source of municipal revenue and thus a pillar of financial sustainability.

With the support of Paranacidade, Maputo Munici­pal Council has been able to update and/or add more than 25,000 properties to its cadaster, reaching a total of 57,000 properties. At the moment, the ca­daster covers almost the entirety of the main urban core of the city (that includes most of the high-value properties). The Council now plans to expand its ca­daster to the suburban planned neighborhoods and to the unplanned neighborhoods near the city core.

After the completion of knowledge exchange, Maputo Municipal Council and Paranacidade expanded their memorandum of understanding to ensure the continuity of this technical assistance that will now go until mid-2016. The costs for the coop­eration have now been fully taken by the Council.