From transport to health, food to construction and textiles, plastics are among the most abundant materials in our economy. Globally, the plastic industry is valued at USD 600 billion and provides employment to millions of people worldwide. But plastic pollution has become a crisis of monumental proportions, with 8 million tons ending up in oceans annually. Around the world, different regions face unique challenges ranging from community awareness to waste and recycling capacity, to weak stakeholder engagement.

The World Bank Group (WBG) aims to integrate Citizen Engagement (CE) systematically into its operations, particularly emphasizing inclusion and empowerment of citizen participation. The COVID-19 pandemic, with its impact on traditional CE mechanisms, prompted a strategic shift towards leveraging digital tools for transparent, inclusive, and accessible CE.

Building on previous knowledge-exchange initiatives at the World Bank, this platform aimed to: (i) consolidate operational knowledge on participatory local development and service delivery in Fragile, Conflict and Violence (FCV) contexts in the region; (ii) support the sharing of this knowledge between neighboring countries with varying experience on the topic and (iii) facilitate the harmonization of approaches and strengthen the quality of Community and Local Development  (CLD) implementation on aspects such as climate adaptation, social cohesion, citizen engageme