Egypt, Arab Republic of

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As project teams in Egypt and the West Bank and Gaza prepared to embark on piloting and subsequent scaling up of grievance redress mechanisms (GRMs) in their social safety net projects, this knowledge exchange with the Philippines was designed to enhance the skills of grievance officers and the complaint handling units of each participating ministry.


Regardless of their political side, all stakeholders agree that alleviating Cairo’s traffic congestion is a top priority. Public transport services are far short of what they should be in a city the size of Cairo with 17 million people and growing rapidly. The Cairo Transport Authority (CTA), the main bus operator, has suffered from the traditional inefficiencies as­sociated with state-owned enterprises isolated from competitive pressures.

As China prepared to implement its first-ever concentrated solar power (CSP) project, it wanted to learn from the experiences of other states with existing CSP projects. To that end, China approached the South-South Facility at the World Bank Institute to support a study tour to Egypt and Morocco—two countries with CSP projects that the World Bank had successfully financed in the past.