Step 3: Organize the Design and Delivery Team

In your role as a knowledge broker, how can you organize for a successful knowledge exchange?

Who should be in your core design and implementation team?

While technical skills needed may vary by project, most knowledge exchange initiatives include a few common roles. A team member may play more than one role in the knowledge exchange. The table below highlights the roles and typical responsibilities of the design and delivery team.

#	Role	Typical Responsibilities	Related Process Steps
1	Instructional Designer	Alignment and results orientation Participant identification and preparation Knowledge provider preparation Participatory planning approaches Instrument and activity selection, sequencing, and design	Anchor Define Design

2	(Local) Delivery Partner(s)	Logistics and administrative support Identification of key contacts Preparation of knowledge providers Facilitation Translation Results capture	Define Design Implement Report

3	Professional Facilitator	Knowledge of the participants, their goals, roles, and challenges Participant guidance Discussion facilitation and leadership Conflict management and resolution Prep session and activity debrief leadership Identification of emerging needs Exchange adaptation, with team lead	Implement

4	Project Leader	Knowledge exchange design, planning, and implem entation Participant and knowledge provider selection Delivery team creation and management Results monitoring and reporting Participant engagement, inspiring them to act on what they learn!	All five steps

5	Communications Coordinator	Plans for communicating among the delivery team and with participants before, during, and after the exchange Strategies for communicating with partners, stakeholders, and media before, during, and after the exchange Reporting on results for varied audiences	All five steps